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Privacy Policy
At DVD Avenue Rentals, LLC, we believe that recognizing what our Customers preferences for products, services and information is an important part of building an relevant and interactive web experience. We've designed our site with this in mind, and this page provides easy access to information about our privacy and security practices.
This Privacy Policy sets out:
Secure Shopping
Orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server only. In order for SSL security to work, you must use an SSL-enabled browser.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers.
If you still have any concerns about ordering electronically, please call 1 (800) 990-4159.
What information we collect on-line
When you place an order on our site, we ask you to provide information by filling out and submitting an on-line form.
This information includes your name, mailing address, e-mail address and, in the case of product orders, your credit card number. We ask for this information so that we may fulfill your order. The information is stored in our customer file in a secure environment separate from our web site.
In order to make improvements to our web site, we may track the way customers are using the site; however, this information is analyzed only in aggregate and not at the individual level. Therefore, personal information, such as your name and e-mail address, is not included in this analysis.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual consumer, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes and not shared with other organizations for commercial purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending email to us at customerservice@dvdavenue.com and telling us that you do not want to receive e-mail from our company.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Please provide us with your exact name and address. Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your correct phone number.
What sort of information we do not collect
Unless you provide it, we do not collect or know your name or e-mail address. We do not make any use of this information except to provide it to you after you've signed in with your name and password. We do not follow your browsing path outside of the site.
How we use the information we collect
DVD Avenue Rentals, LLC. has a strong tradition of providing high quality goods and excellent customer service. Our goal is to carry this tradition into an on-line environment, offering products and services that meet your needs. The information we gather when you visit our site may be used in aggregate to improve the products and services we offer you. In the end, we hope this information will help us tailor our communications so that you receive more of what you want from us and less of what you don't want.
How we use e-mail
We send one e-mail message to confirm each on-line order you make, and we occasionally use e-mail addresses for promotion of sales or other items of interest to our customers. If you receive e-mail from us that you would rather not receive, simply follow the unsubscribe instructions included in the e-mail. Please note that we do not sell or share e-mail addresses with other companies.
We encourage you to e-mail us at customerservice@dvdavenue.com with your questions or comments. We read every e-mail we receive.
What information we do not share with others
DVD Avenue Rentals, LLC does not share, sell or trade e-mail addresses, information collected as part of a survey or specific details about you or your household. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet.
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